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The advice on social distancing measures applies to everyone. You need to minimise opportunities for the virus to spread by maintaining a distance of 1 metres between individuals. This advice applies to both inside the food business and in the external public areas where customers may need to queue. People should be reminded to wash their hands for 20 seconds and more frequently than normal.

The practical implementation of this advice will depend on the local circumstances. This may be best evaluated by the store manager, however a few general indicators may be relevant to the majority of retail outlets:

use additional signage to ask customers not to enter the shop if they have symptoms

regulate entry so that the premises do not become overcrowded

use floor markings inside the commercial spaces to facilitate compliance with the social distancing advice of 2 metres, particularly in the most crowded areas, such as serving counters and tills

use vertical signage to direct customers into lanes if feasible to facilitate movement within the premises while maintaining 2 metre distance

make regular announcements to remind customers to follow social distancing advice and clean their hands regularly

place plexiglass barriers at tills and counters if feasible, as an additional element of protection for workers and customers

encourage the use of contactless payments where possible, without disadvantaging older or vulnerable customers

provide additional pop-up handwashing stations or facilities if possible, providing soap, water and hand sanitiser

Further information on social distancing and adults who are at increased risk of coronavirus (COVID-19) can be found on GOV.UK.

RISK  ASSESSMENT SYNOPSIS


  1. ALL STAFF TO UNDER GO TEMPERATURE CHECK AND RECORDED ON ROTA 
  2. TO REDUCE THE RISK OF CROSS CONTAMINATION ONE ENTRANCE IN AND EXIT WHICH WILL BE HIGHLIGHTED AND EXPLAINED TO NEW AND EXISTING CUSTOMERS
  3. CUSTOMERS WILL BE DIRECTED TO A  SINGLE POINT OF SALE OR TABLE SERVICE IF SPACE BECOMES AN ISSUE
  4. SIGNAGE OF 2M DISTANCING IN VIEW ON WALLS AND FLOORS
  5. HAND SANITISER BY ENTRANCES AND EXIT FOR FREE USE
  6. BEER GARDEN AND EXTERNAL SPACE WILL BE OPEN WEATHER PERMITTED UNTIL 9PM, TABLE SERVICE ONLY
  7. INCREASES AMOUNT OF TV TO ENCOURAGE SPACING
  8. USING OUR IN HOUSE APP AS TRACK AND TRACE
  9. USING THE GOVERNMENT OPTION OF SIGNING INTO VISITORS BOOK
  10. CUSTOMERS WILL BE ASKED NOT TO RETURN EMPTY GLASSES UNLESS TO COLLECTION AREA
  11. USE OF CASH WILL BE DISCOURAGED, HOWEVER WE ASK (aPWS) ASK, PAY, WASH, SERVE
  12. ONCE CUSTOMER IS SERVED OUR STAFF WEARING FACE SHIELD OR OWN MASK WILL BE ALLOWED TO RESERVE
  13. CAN ONLY PERMITTED TO SERVE AT PROTECTED TILL POINT
  14. CONTACTLESS MENU BY QR
  15. QR FOR APP FOR CONTACTLESS TRACING
  16. GLOVES ARE NOT PERMITTED AS HAND WASHING IS SAFER
  17. NO LOUD MUSIC TO PREVENT SHOUTING
  18. ALL FOODS WILL BE SERVED IN SEALED CONTAINERS AND SELF SERVICE FOR PUBS, ALL DISPOSABLE ITEMS
  19. ALL CONDIMENTS ARE PRE PORTION DISPOSABLES
  20. NO OPEN FOOD TO BE SERVED
  21. NO REUSE OF GLASSES OR CUPS UNLESS RE CLEANED
  22. NO PERMITTED SHARING OF PERSONAL ITEMS, PHONES ETC BY STAFF WITH CUSTOMERS OR EACH OTHER
  23. NO SHARING OF CIGARETTES WITH ANYONE 
  24. CUSTOMER THAT DO NOT FOLLOW GOVERNMENT GUILD LINES WILL NOT BE SERVED
  25. CUSTOMERS WILL BE LIMITED TO £25 PER PERSON SPEND PER SERVING
  26. MEN BATHROOMS HAS HAND DRYER IN EXTERNAL AREA TO MANAGE FLOW OF CUSTOMERS
  27. WOMEN TOILETS HAS INCREASES LIGHT AND FACILITIES TO ENABLE A SAFER EXPERIENCE
  28. WE HAVE LOWERED OUR PERMITTED HOURS UNTIL WE FEEL CUSTOMERS ARE UNDERSTANDING IN THE NEW WORKINGS
  29. ALL STAFF MUST ADHERE TO NEW RULES AND HAVE READ THE GOV RULE